Support
Last updated: October 22, 2026
Need help with Noor? Email us at noorpraytracker@gmail.com. Signed-in users can also message us from the app under Settings → Feedback & Support.
Subscriptions
- Cancel: on iPhone, open Settings → your name → Subscriptions → Noor. On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions → Noor.
- Restore a purchase: open the Noor Premium screen in the app and tap Restore.
- Refunds: refunds are handled by Apple (reportaproblem.apple.com) or Google Play under their policies.
Prayer times look wrong
Check that your location is correct and choose the calculation method your local mosque uses in the prayer time settings. Different regions follow different methods.
Your account and data
Read how we handle your data in our Privacy Policy, and how to remove it on Delete your account.